terms of use

Effective date: September 16, 2026

Welcome to Cotton Valley Roots. These Terms of Use govern your use of our website, content, email communications, and products. By accessing or using this website, creating an account if applicable, joining our email community, or purchasing from Cotton Valley Roots, you agree to these Terms of Use.

If you do not agree with these Terms, please do not use this website or purchase our products.

Website Purpose

Cotton Valley Roots provides spiritually guided self-care offerings, herbal preparations, written reflections, and educational content. The website and its content are intended for general informational and personal self-care purposes only.

Nothing on this website is medical, legal, financial, mental-health, or other professional advice. Please review the separate Disclaimer before using any product or relying on information from this website.

Eligibility

By placing an order, you represent that you are at least 18 years old or are using this website with the permission and supervision of a parent or legal guardian.

You are responsible for ensuring that it is lawful to purchase, possess, receive, and use products shipped to your location.

Products and Product Information

We make reasonable efforts to present product descriptions, ingredients, prices, photos, availability, and other information accurately. However:

  • Product images may vary slightly from the product received due to handmade, small-batch, natural-material, or screen-display differences.

  • Ingredient availability, packaging, product size, color, scent, and appearance may change when reasonably necessary.

  • Collections and Small Batch Offerings may be limited, changed, paused, or discontinued at any time.

  • We may correct errors, inaccuracies, omissions, or pricing information without prior notice, including after an order has been submitted.

Please review product ingredients and use guidance before purchasing. You are responsible for determining whether a product is appropriate for your individual needs and circumstances.

Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to decline, limit, cancel, or refuse an order for legitimate reasons, including suspected fraud, inaccurate pricing, inventory limitations, violations of these Terms, or errors in product information.

You agree to provide current, complete, and accurate purchase and account information. You authorize the payment processor to charge the payment method provided for the total shown at checkout, including applicable taxes and shipping charges.

Shipping and Refunds

Shipping, delivery, refund, replacement, exchange, and return matters are governed by our separate Shipping Policy and Refund Policy, which are incorporated into these Terms by reference.

Intellectual Property

All content on this website—including text, product names, descriptions, branding, graphics, photographs, product imagery, designs, logos, Notes from the Roots, and other original materials—is owned by or licensed to Cotton Valley Roots and is protected by applicable intellectual-property laws.

You may view and use the website for personal, non-commercial purposes. You may not copy, reproduce, republish, distribute, modify, sell, create derivative works from, or exploit any site content without prior written permission from Cotton Valley Roots.

You may share a link to a public page or a Notes from the Roots post, provided you do not imply endorsement, ownership, affiliation, or permission beyond the link itself.

Prohibited Use

You agree not to:

  • Use the website for unlawful, harmful, fraudulent, or deceptive purposes

  • Interfere with site security or functionality

  • Attempt unauthorized access to website systems, accounts, or data

  • Use automated tools to scrape, collect, or reproduce website content without written permission

  • Post or transmit material that is abusive, threatening, defamatory, infringing, or otherwise unlawful

  • Misrepresent your identity or affiliation with Cotton Valley Roots

Third-Party Links

Our website may include links to third-party websites, platforms, or services. We do not control and are not responsible for third-party content, privacy practices, policies, availability, or actions. Use third-party websites at your own discretion.

Disclaimer of Warranties

To the fullest extent allowed by law, this website and its content are provided on an “as is” and “as available” basis. Cotton Valley Roots does not guarantee that the website will always be available, uninterrupted, error-free, secure, or free of harmful components.

We make no warranties, express or implied, about the accuracy, completeness, reliability, or suitability of website content or products for a particular purpose, except where such disclaimers are prohibited by law.

Limitation of Liability

To the fullest extent permitted by law, Cotton Valley Roots and its owner, representatives, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of this website, products, content, or communications.

Nothing in these Terms limits rights or remedies that cannot legally be limited or excluded.

Indemnification

You agree to indemnify and hold harmless Cotton Valley Roots and its owner, representatives, affiliates, and service providers from claims, losses, liabilities, damages, costs, and expenses arising from your violation of these Terms, misuse of the website or products, or infringement of another person’s rights.

Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms from time to time. The current version will be posted on this page with an updated Effective Date. Continued use of the website after changes take effect means you accept the revised Terms.

Contact

Questions about these Terms may be sent to:

Cotton Valley Roots, LLC
hello@cottonvalleyroots.com